Effective Communication - Strengthening Understanding, Building Trust

Description

With the help of case studies and role plays, you will acquire the theoretical foundations and reflect on your own communication style. You will also practice how effective feedback and appreciative communication can strengthen relationships and create security.
Additionally, you will learn the four steps for successful communication and collaboration.

• Communication square – what do I say, how do I say it, and how is it received by my counterpart?
• Communication and trust - how dialogue builds trust, strengthens relationships, and promotes a secure coexistence.
• Recognizing and using communication styles – for clear and situationally appropriate collaboration.
• Shaping a feedback culture – giving and receiving constructive feedback as well as identifying pitfalls and success factors for common goals.

Highlights

• Practical tools for clear and trustworthy conversations
• Exercises on feedback and appreciative communication
• Teaching the four steps of successful communication

General Information

The event takes place at the Vocational and Continuing Education Center Uri in Altdorf UR. It is aimed at professionals and managers who want to expand their communication skills to promote intergenerational understanding.

Location

Attinghauserstrasse 12, 6460 Altdorf UR, Schweiz

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