Intercultural Communication in Employment Integration

Description

Intercultural communication is part of daily work life in employment integration. Professionals communicate with people from different backgrounds, cultural influences, and language prerequisites. It is not only about conveying information but also about building a trusting collaboration, clarifying expectations, and supporting integration processes. These processes require experience, interpersonal skills, and a lot of intercultural sensitivity. This seminar provides practical insights into which strategies work in intercultural communication and how they can be applied appropriately to different situations. Using examples from employment integration, participants will practice which verbal and non-verbal means are helpful in various situations. The goal is to consciously develop one's communication style further and gain more confidence in intercultural collaboration. Seminar contents:

• How do I communicate successfully with people from different cultural backgrounds?
• Which linguistic strategies promote understandable and respectful communication?
• What basic assumptions influence my intercultural communication?
• What misunderstandings and faux pas occur frequently?
• How do I give constructive feedback?
• How do I formulate complex information and instructions understandably?
• How do I convey assessments and recommendations transparently?
• What should be considered when talking with interpreters?
• Which technical tools support intercultural communication effectively?

Seminar objectives:

• You communicate more clearly and effectively in intercultural situations.
• You reduce misunderstandings and uncertainties in counseling sessions.
• You formulate information, feedback, and assessments more understandably.
• You recognize typical pitfalls in intercultural communication and avoid them intentionally.
• You gain confidence in dealing with people from different backgrounds.
• You know when interpreters and technical tools can be used effectively.
• You develop your personal communication style intentionally.

Speaker:
Dr. Danae Perez is a linguist with many years of research and teaching experience in intercultural communication and multilingualism. She has been working with employment integration institutions for many years, combining scientific insights with practical methods for everyday professional life.

Highlights

• Seminar on intercultural communication
• Practical strategies for professionals
• Focus on counseling and trust-building

General Information

The seminar takes place in Bern and is aimed at professionals working in employment integration. It teaches effective communication strategies for dealing with people from different cultural backgrounds and promotes the development of trusting relationships.

Location

Bahnhofsplatz 2, 3011 Bern, Switzerland

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